On Monday, 3rd August 2026, The Paul Sartori Foundation was informed of a cyber security incident affecting Beacon, the third-party Customer Relationship Management system we use to manage information relating to our supporters.
Beacon has confirmed that unauthorised access was gained to its systems and is currently investigating the incident with external cyber security specialists. At this time, we are not aware that any individual’s personal information held by the Paul Sartori Foundation has been directly compromised or misused.
We’re sorry that this has happened as our supporters’ safety is extremely important to us. We are taking the matter extremely seriously and will provide further information if Beacon’s investigation identifies anything that affects our supporters. We have also taken immediate steps with regards to our legal obligations under data protection law, including notifying the Information Commissioner’s Office (ICO), and are reviewing data that may have been affected while monitoring developments as Beacon’s investigation continues.
In the meantime, we recommend remaining vigilant for unexpected emails, telephone calls or text messages and never providing passwords, verification codes or financial information in response to unsolicited requests.
We are awaiting the findings of Beacon’s investigation and, until we receive further information, we are unable to comment further.
The wonderful Paul Sartori team moved into my father’s home for the last 5 days of his life, they treated him with kindness dignity and compassion - say and night they supported me and allowed me to step back from my caring role and be a daughter again. Paul Sartori are a blessing. Thank you
The service provided has been truly excellent in every respect. From the attention from the overnight sitter through to the supply of equipment it has all been faultless. The nurses have all been professional, helpful and knowledgeable. Frankly it would not have been possible to care for my mother at home without the support so readily provided
Wonderful treatment – wonderful Complementary Therapist who was so supportive. The whole experience helped during a very difficult time.
(In reference to Complementary Therapist)
Good to have someone to talk to about how I felt, sympathetic, supportive and encouraging.
(In reference to Bereavement Counselling)
Excellent care received for my mother from the WHOLE team; nursing and office staff initially, equipment loan staff (advice and delivery of equipment) and especially the nurses and healthcare assistants who cared for mother overnight for me to get some sleep. We were dealt with professionally with understanding and awareness of mother’s needs and always with a smile – thank you
Thank you so much for spending time helping Tom (changed) with his mobility. Your quiet calm and gentle encouragement helped immensely.
(In reference to physiotherapy service)
In 2021, we provided over
hours of hands-on nursing
In 2021, we supplied over
pieces of equipment
We have over
volunteers helping us
Running costs of clinical services 2020/2021 were over
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