Contact  You can speak to any member of the Home Care Management Team

Telephone Number (during office hours) 01437 763223

Out of Hours 07891 102232

You can speak to a member of the Care Management Team 24 hours a day, 365 days a year. If your call is received out of hours, we will return your call as soon as possible.

All our services are available to people over 18, living in Pembrokeshire, in the later stages of any life limiting illness.  All of our services are free of charge.

Who can refer to us?

Anybody including:

Home Nursing Service

Registered Nurses (RNs) or Nursing Assistants (NAs) can be provided to give care in the patient’s own home.

This can include:

We aim to supplement, rather than replace statutory services and expect social services or continuing care to be applied for in the usual way.

We can often provide care at short notice.

We do not provide:

Do you look after someone?

Are you a Carer?

“A Carer is someone who provides unpaid help and support to a relative, friend, or neighbour who could not manage on their own due to illness, disability, frailty, physical impairment, mental ill health or substance misuse.”

Does this sound like you? If so, you are a unpaid Carer.  Paul Sartori Foundation are helping identifying Carers, especially those people who may be caring without help or support.  We know that Carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a Carer.

We feel that caring for someone is an important and valuable role in the community. It is often a 24-hour job that can be very demanding and isolating for the Carer. Our Hospice and home hands on care service provides respite care to enable someone who is caring for a loved one at home to have some rest or attend their own medical or well-being appointments. The Clinical services offered by Paul Sartori Foundation are designed to support patients and families. Carers often access our Complementary therapy and Counselling service. Our Physiotherapy and Equipment loan service help carers to manage symptoms and support their loved ones with important items of equipment. We further believe Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much. Paul Sartori’s on call service enables carers to phone for advice 24/7, 365 days per year.

Why unpaid Carers are vital?

Unpaid Carers provide around 96% of the care in the community and save the NHS in Wales over £8.1 billion each year. Paul Sartori Foundation recognises that Carers contribute a significant saving to the NHS by looking after relatives, neighbours or friends who might otherwise have to go into long term care.  Young Carers, under the age of 18 may be particularly vulnerable due to their inexperience and lack of life-skills. Young Adult Carers, between the ages of 18-25, can be the most hidden group of Carers in our society. Therefore, we at Paul Sartori Foundation are committed to providing appropriate support and consideration to our service users who are Carers whatever their age.

Latest Updates for Carers

During Covid 19 Paul Sartori Foundation has created a new aspect of our Complementary therapy service. Our new Complementary therapy Health and well being advice line launched in November 2020 is a free service available to adults living with a life limiting condition and for their carers. By dialling 07917 074300 you can leave a message and a member of our team will return your call.

Registering as a Carer – Benefits

If you are a Carer, please let your GP Surgery know. A Carers Registration/Referral form is available from the Clinical Care management Team at Paul Sartori Foundation.

Why should you register as a Carer with your GP surgery?

Registering as a Carer may help your health care team to:

The Care management Team can be contacted on 01437 763223.

Our Clinical Team Managers name is Laura Hugman. You can ask to speak to the manager or the Care Management Team by telephone. They are all recognised as Carer Leads. The Care Management Team will be able to share information which may help you in your caring role. We look forward to hearing from you.

What is a Carer’s Needs Assessment?

As a Carer, you are entitled to have a Carers Needs Assessment by Social Services. It is a chance to talk about your needs as a Carer and the possible ways help could be given. It also looks at the needs of the person you care for. This could be done separately, or together, depending on the situation. There is no charge for an assessment. Every Carer is entitled to an assessment; however it is not an assessment of your ability to provide care. When you register with us as a Carer, the organisation will offer you the chance to have a referral. There is a form in the information pack you will be provided with.

Additional information and support

During non-Covid times we will have a notice board which displays any events we are holding or that may be held locally or information that carers may find useful.  Further information can also be found at: