Paul Sartori Hospice at Home Service shows what it takes to provide end of life care during Covid-19 this Hospice Care Week

“Until such time that you are directly involved with the care and service which they provide as a charity there is no way of fully appreciating the benefit of what they provide” (Patient Relative Quote)

This year, Paul Sartori Hospice at Home is using Hospice Care national awareness week between 5th and 11th October to demonstrate what it takes to deliver the hospice at home service in Pembrokeshire. To support the campaign, Sartori Stores will be taking part in the Hospice UK Window Dressing competition, Hospice movement badges will be available in selected stores across Pembrokeshire, there will be two Hospice at Home Awareness and Meet the Advanced Care Planning team, virtual events with an opportunity to ask questions about the service, amongst other activities throughout the week. Download the weekly planner below:

Sandra Dade, the Charity Manager at Paul Sartori Hospice at Home, said: “Here at Paul Sartori we have a team of fantastic staff, from retailers, accountants and administrators to physiotherapists and counsellors, who work alongside our clinical staff to support people living in the later stages of a life limiting illness who wish to die at home and our aim is to ensure everyone in Pembrokeshire is aware of what we do so that our services are accessible to all.”

There are over 200 hospices across the UK. Paul Sartori Hospice at Home is one of 15 hospice providers, including 2 children’s hospices, across Wales. We all work to support individuals and families with end of life care. 90% of hospice care in Wales is delivered in the community, and that requires a network of staff you don’t necessarily see or know about.  “With the world dealing with the effects of COVID-19, end of life care in the community has become more important than ever before.” Added Sandra.

It takes 59,500 home visits, 3,700 volunteers, 112 beds, 1,000 short breaks, £33.3 million fundraised income per year and much more to provide end of life care in Wales.

Last year, 994 patients accessed one or more of the Paul Sartori Hospice at Home clinical services; the Care at Home team delivered 19,936 hours of day or night respite care, and received 345 referrals. 1234 items of equipment were delivered, 120 clients received Complementary Therapies, 267 adults accessed the Counselling and Bereavement service, 16 under 18 year olds accessed the Anticipatory Grief and Bereavement service, 58 patients were supported through the Physiotherapy service, 124 people attended Advance Care Planning awareness events, 221 people were referred to the Advance Care Planning service and 373 people attended Paul Sartori external training sessions (participants included NHS practitioners, chemists and other care providers).

Paul Sartori Hospice at Home services are for everyone, whoever they are, whatever setting they live in, whatever their age and background.

Everyone is different and Paul Sartori understand that everyone’s end of life needs are different, placing equal emphasis on someone’s clinical, physical, emotional, social and spiritual needs.

Paul Sartori work in partnership with NHS Wales and other care providers, such as care homes and social services to support good end-of-life care in Pembrokeshire.

Hospice care is for the living as well as the dying, Paul Sartori help to create advanced care plans, helping people with bereavement support, and providing practical complimentary therapy support for families throughout the carer journey.

Paul Sartori carers are also on the frontline of the COVID-19 crisis: With COVID-19, hospice at home end of life care is more important than ever. Every day Paul Sartori are supporting rapid discharge from hospital and delivering continuity of care to people when they need it directly into patient’s homes and keeping families together at this difficult time.

Paul Sartori Hospice at Home services are free for those who need it, but it comes at a cost of nearly £3000 a day. Hywel Dda University Health Board and the local government contribute towards the cost, but it is the goodwill of the Pembrokeshire community, who help to raise the income required to secure the future of hospice care in Pembrokeshire.  The valued volunteers, community members, and local businesses who fundraise on our behalf, supporters who leave a gift in a Will (once provision has been made for their family and friends); give in memory of a loved one, set up regular giving, take part in the Unity Lottery or the local Bluebird Tote, donate items and gift aid at the Sartori Stores around the county, join Amazon Smile and other retail charity giving platforms amongst many other fundraisers really make a huge difference to the collective fundraising efforts.

“Paul Sartori were fantastic! Their support was much needed and the care they gave, to all of us as a family, was excellent. They made my mum’s final days with us much easier to bear and their kindness and professionalism was first class. We had heard of Paul Sartori Foundation but until then, we had not experienced their invaluable hospice at home care. We have nothing but praise for the foundation, /staff and volunteers and will eternally be grateful for what they did for us. Many thanks”. (Patient Relative Quote)

Paul Sartori Hospice at Home provide a range of services to Pembrokeshire people living in the final stages of a life-limiting illness including home nursing care, equipment loan, complementary therapy, bereavement and counselling support, under 18’s anticipatory grief and bereavement support, physiotherapy, advance care planning and training.

The services provided by the charity enable people in the later stages of any life-limiting illness to be cared for and to die at home with dignity, independence, pain free as possible and surrounded by those they hold most dear, if that is their wish. 

Further information on the charity can be obtained by phoning 01437 763223 or browse our clinical services here

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